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Start problem recording

If problems occur during operation, you can use the "Start problem recording" function to record, comment on and save them. The "Problem Steps Recorder" is part of the operating system.

  1. Select Start problem recording from the File menu.
  2. Select Start recording and carry out the steps that led to the problem.
  3. As soon as you have carried out these steps, stop recording.
  4. If you want to add a comment to the recording, click Add comment (e.g. the time, behavior of the client and devices, etc.).
  5. Specify where the file is stored.